Improving the ROI of your Drupal Website

Companies are seeing lower success rates on social media and diminishing conversion rates on the web - a trend that has put us all, especially content marketers, in the position to prove the ROI or face severe fiscal cuts. Unfortunately, reporting metrics like “increased impressions” and “better brand awareness” won’t be enough because companies are looking for hard before/after numbers.

The Two Things You Need to Do to Improve your Personal Brand

Preserving our personal reputations has always been a cultural priority. But what about our professional reputations? Yes, we try to maintain great relationships with former employers, which is essential for furthering a career. However, there is a significant value that exists when you are able to translate your professional experience into thought leadership and thus build your own personal brand.

Developing Outstanding Internal Customer Service

Customer service is big for me. When a company provides a truly stellar customer experience, I will most likely repeat business with them even if there was an issue that needed improvement. For example, I ordered my wife flowers for her birthday. The company delivered flowers that died two days later. Though I was frustrated, their customer service team was so outstanding that I will order from them again.

How to Drive Traffic to your Website

Creating a website with dazzling effects is only great if someone finds it, needs it and is compelled to take the next step with your company. Here are some quick tips to get boost your traffic, so your website starts working for you. 

1. SEO: Be where your users are looking. 

I love search engine optimization because it’s an easy way to talk with the people who are already interested in what you offer or at least interested enough to do some research on it. This way you’re not working with a completely cold lead. 

Readers Choice: Top Blogs of 2012

It’s always interesting to look back over the year and see which blog posts were most popular with our readers. For 2012, the most popular posts were a blend Drupal 7 Module reviews, responsive web design trends, using Maps with Drupal 7, and tips on planning a Drupal site.

Without further ado, here are the top 10 blog posts written in 2012—in order of most viewed: